Shipping and Delivery

We are here to help you and answer your questions at any time.
How long does it take to receive the order?

Inside Kuwait:
Within 1 to 2 business days of order confirmation.

Gulf countries:
Within 3 to 5 working days.

Rest of the world:
Within 5 to 7 working days.

What are the delivery fees within Kuwait?

Delivery fee 2 KD.

The following areas have a delivery fee of (5 KD):
(Al Wafra - Sabah Al Ahmad - Nuwaiseeb - Al Khiran - Shuaiba Port - Al Zour Port - Bneid Al Gar - Al Julai'a - Duba - Mina Abdullah Refinery - Mina Abdullah - Ali Sabah Al Salem - Umm Al Hayman - Khiran Pearl City - West Shuaiba Industrial - Shuaiba - Al Daba'iya Chalets - Khiran Residential - Sabya - Umm Al Nuqai' - Umm Al Aish - Shamima - Al Maghasel - Kabd ).

What is the shipping cost outside Kuwait?

Gulf countries: 4 Kuwaiti dinars.

Rest of the world: 7 Kuwaiti dinars.

Is there free shipping?

Yes, we offer free shipping offers from time to time, especially during certain promotions and occasions.

Are orders delivered on weekends?

Currently, delivery is not available on Fridays or public holidays. Orders placed on these days will be processed the next business day.

How can I track my order?

From my order list on our website.

Or by contacting us via WhatsApp
If you have not registered an account through our website

Can I change the delivery address after completing the order?

You can change your delivery address within the first two hours of order confirmation by contacting our customer service team.

For orders outside Kuwait, you can contact customer service to modify the address if the order has not yet been sent to the shipping company.

What happens if I am not present at the time of delivery?

A delivery representative will contact you to schedule another convenient time. Please respond to ensure your order is not delayed.